Super shit company, we always have issues to check in and when traveling in family it’s pretty hard to have seats close to each other because the check in app never works well.

They changed my flight with no notice and gave me no option for a refund or to pick a different flight. When I contacted them about it they basically told me that they're allowed to change my flight without any notice and it's not their responsibility to make sure I get home.

Etihad lost the bags for the entire business class for two hours after landing. I had an Airtag in my bag, so I knew it was in Boston, and it just sat on the tarmac. There were no Etihad people to talk to, no one who would bring the bags the final 100 yards to the baggage claim, no one to say they were sorry. After traveling for 20 hours and paying for a a business class ticket that includes priority baggage, this was ridiculous. The level of service here is inexcusable. Etihad refused to offer even a discount on a future flight. Take your business to an airline that takes pride in it's customer service.

Not being able to choose a seat or pay for a seat is crazy. Also, you can’t upgrade to a better group through the website, only via the app (figured it out too late)

I’ve never met a person like Abhinash Chettri at the Indigo Airlines counter in Terminal 2 during my delhi to coimbatore flight — so polite, well-spoken, and helpful while guiding me about the luggage and lounge. People like him truly make customers happy and help the airline build lasting relationships

I’ve never met a person like Abhinash Chettri at the Indigo Airlines counter in Terminal 2 during my delhi to coimbatore flight — so polite, well-spoken, and helpful while guiding me about the luggage and lounge. People like him truly make customers happy and help the airline build lasting relationships

I'm very sad because I was deceived. I was sold a pig in a poke. I bought five round-trip tickets from Lisbon to Phuket with a stopover in Doha. I was asked to accept a change because the August 28th Doha-Lisbon flight had been canceled. The only alternative was to fly via Madrid and make another stopover. This cost me an extra five hours of travel, more airport expenses, and part of the trip on a lower-quality flight. My greatest surprise was to discover, upon arrival in Doha on the 28th, that a flight to Lisbon was still available, with the same airline, just with a different number and 5 minutes earlier. I was never offered the option of taking this flight. For this reason, I consider myself a fraud and the fact that the airline didn't even respond to my complaint!! Shameful.

I am writing to make a formal complaint about the humiliating, discriminatory, and distressing treatment I received from your cabin crew on **Flight VA697 from Melbourne to Perth**. Upon boarding, I urgently needed to use the lavatory as I had unexpectedly started my menstrual period. When I quietly asked to use the toilet, **the crew member refused my request**. I explained that it was urgent, and when I begged to be allowed to go, she appeared offended and **told me that if I was “sick,” I should get off the plane.** This response was inappropriate, degrading, and deeply insensitive. Menstruation is not an illness — it is a normal biological process. I was well-prepared but was caught off guard, and simply needed a few moments of privacy to manage the situation hygienically. During the flight, a **manager approached my seat** and escalated the humiliation even further. In front of the two male passengers seated beside me, I was **forced to explain that I had blood dripping down my legs and urgently needed to use the toilet.** Rather than treating me with dignity, she told me again that if I was “unwell” I should not be flying, and then **demanded that I go and apologise to the steward** for my “urgent” tone when I had requested the toilet earlier. I was then **made to apologise to the steward a second time — in public — once again having to explain that I had blood running down my legs** and needed the bathroom urgently. By that point, much of the cabin had witnessed my humiliation. I cannot overstate how degrading and traumatic it was to have my private health situation exposed, questioned, and used as grounds for public embarrassment. I was left in tears and deeply shaken. There are countless compassionate, discreet, and professional ways such a situation could have been handled. Instead, I was **treated like I had a disease**, stripped of my privacy, and made to apologise for a basic bodily function.

Recently, there have been far too many flight delays. In particular, it seems that flights are being rescheduled or substituted — sometimes I’m reassigned to a flight departing four hours later. This makes it impossible to plan trips properly, and I’m often forced to change my schedule. It doesn’t appear to be due to weather conditions; rather, it seems the airline is making these changes for operational reasons.

I was traveling with a party of 8. Sky Express did not load any of our luggage on the plane from Milos to Athens. When we arrived in Thessaloniki (second leg), they had no idea where our luggage was. We made repeated calls to Sky Express in Milos and Athens and go no answer. After several calls and visits to the lost and found at the airport in Thessaloniki, they confirmed that our luggage had been shipped by boat to Athens. We finally received our luggage six days after our trip, and risked returning to the US without our luggage. We will never fly Sky Express again!